Reviews

We take pride in our great customer service and it shows through our reviews. Check out what our past customers are saying about us!

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  • We are extremely happy with the professionalism and expediency of McAfee and the helpfulness of Arron Stone.
    Our plumbing issue was a nightmare, the pipes outside connected to the main collapsed in several places. Arron Stone and McAtee assessed the problem and repaired it immediately. Even during the holidays they remained professional and expedient. Arron kept us well informed and was very nice during the whole process. We will gladly recommend them to anyone in need!

    - Lynn T

    Roseville, MI
  • Advised what he was doing and why. Above and beyond professional.
    "Advised what he was doing and why. Above and beyond professionoal."

    - Joanie

    Springfield, OH
  • 145.00
    Rich was very nice and professional. He made me feel comfortable having him access and snake my drain. I definitely will use McAtee Plumbing in the future.

    - Patricia M

    St. Clair Shores, MI
  • James went far beyond my expectations and I would recommend McAtee, and especially James, to anyone in a similar situation as mine. Simply amazing service!

    I was informed by our water company that a pipe had burst on our side of the water meter and over one thousand gallons had leaked before I was notified. The water company shut off the valve at around ten AM on Friday morning. I was not very optimistic that we could even schedule an appointment before the end of the day and was prepared to be without water over the weekend. However, after one phone call, I was told someone would contact me shortly. Since we had experienced an unusual cold spell the two days prior, there was an unusually high volume of calls for similar problems in our area and I still was not convinced we could get the pipe repaired before the weekend. But, within an hour, someone from McAtee called and promised help would be on the way between 1PM and 4PM. James arrived shortly after one and, within minutes after knocking on our door, went straight to work on repairing the burst pipe. James was courteous and resolute on getting the pipe repaired. James wasted no time and had the job completed so fast I did not even suffer from the temporary outage. I am disabled and the rest of my family was out of town so I was overjoyed that James was so efficient and devoted to getting our water restored. I cannot overstate how professional and understanding James was regarding how he went about his work and I could not have hoped for a better outcome. James was very reassuring and dedicated to solving my problem and I hope he will be informed of my extremely positive review! He went far beyond my expectations and I would recommend McAtee, and especially James, to anyone in a similar situation as mine. Simply amazing service!

    - Rick B.

  • Good quality work, very helpful and nice.

    The excavation crew are fast paced and hard working. Good quality work and very helpful and nice.

    - Kyle S.

  • McAtee's excavation team is amazing and do a wonderful job. I'd recommend them any time.

    McAtee's excavation team is amazing and do a wonderful job. I'd recommend them any time.

    - George W.

  • Knowledgeable technicians, quality service, & real-time communication regarding appointments

    Knowledgeable technicians, quality service, & real-time communication regarding appointments—text message & email updates on arrival technician arrival times & appointment updates. McAtee provides service both privately & through home warranty companies.

    - Sarah S.

  • Fred was great, he showed up right at 10 am & repaired my issues quickly. I got my kitchen back up and running in no time at all.

    Fred was great, he showed up right at 10 am & repaired my issues quickly. I got my kitchen back up and running in no time at all.

    - Jen K.

  • Excellent customer service from technician and receptionist!

    Excellent customer service from technician and receptionist. This is the second time they repair my heating and cooling. Receptionist very helpful.

    - Emely D.

  • I would highly recommend Perry & McAtee Plumbing Services without reservations! EXCELLENT!!

    Perry was extremely courteous, professional, assessed & fixed my plumbing issue. I would highly recommend him & McAtee Plumbing Services without reservations! EXCELLENT!!

    - Linda V.

  • They were quick to respond and even quicker to resolve plumbing issues. Will definitely recommend to anyone!

    Great company, Steve is a knowledgeable technician! They were quick to respond and even quicker to resolve plumbing issues. Will definitely recommend to anyone!

    - Kenna W.

  • Very pleased with our service!

    Very pleased with our service. We have used them several times and they are always on time, professional and quickly fix the issue.

    - YaYa P.

  • McAtee is very efficient and delightful to work with.

    McAtee is very efficient and delightful to work with. I would recommend them to my family and friends. I will definitely call them in the future if the needs arises.

    - Ashley I.

  • I was very pleased with my service !!

    Christopher continued to diagnose the pipes until he found the problem. He was friendly and efficient and checked to be sure the sewer pipes were clear before he left. I was very pleased with my service !!

    - Laura J.

  • I highly recommend!

    The technician was timely and very pleasant. He fixed my heater and that makes my 80 year old father very happy. I highly recommend.

    - Victoria S.

  • Great company, would recommend!
    These guys are awesome. They came out after 2 other company's and was able to unclog the line. Despite being told it wasn't possible. Great company would recommend.

    - Steven S.

  • Nathan was very efficient and nice to work with!

    Nathan was very efficient and nice to work with. Quickly fixed both our toilet and sink drain and thoroughly cleaned up after he was finished. Highly recommend his work.

    - Wes T.

  • Rich was quick to resolve the problem & provided excellent recommendations on ways to be proactive & hopefully prevent issue reoccurring in the future.

    Rich called ahead to ensure we were home since he was around 1 hour early for our time slot, which was fantastic. He was quick to resolve the problem & provided excellent recommendations on ways to be proactive & hopefully prevent issue reoccurring in the future.

    - Nicole O.

  • Highly Recommend!
    I highly recommend this company! We had serious flooding in our basement occur a couple of nights ago, McAtee was able to come same day and fix our issue. Gary is who came out to fix the flooding issue and he was the absolute BEST! He helped educate me on the situation and reasoning behind why the flooding occurred, he was quick, efficient and had awesome customer service.

    - April D.

  • Highly Recommend!
    I don't normally write reviews, but after I was apprehensive after reading some of these reviews I needed to put my two cents in. The reviews scared me but I had no choice due to my home warranty company picking the providers, from the beginning I got all my questions answered good communication from the start, Joe came to look at my heat pump and he worked for an hour n a half replacing part after part, to no fault of his own had to order a part and leave without it being fixed. But he explained everything and assured me it could be fixed. Overall it was a great experience and communication is key which was top notch.

    - Past Customer

  • Great Service!!
    Tony was great! Cleared the serious backed up main drain quickly. I highly recommend this company.

    - Colleen C.

  • Highly Recommend!
    Wonderful company, very professional! Great people to deal with on all levels.

    - Tim M.

  • Happy Customer!
    Brady did a great job. Showed up on time. Got my repairs done efficiently and hooked my washing machine back up afterwards. Best plumbing experience I have had.

    - Chrystalle D.

  • Friendly staff!
    Brett did a great and quick job with our AC. He was also available shortly after inquiring about the problem. 100% recommend!

    - Kayla T.

  • Excellent Service
    McAtee did a great job communicating with us and replacing our furnace, water heater and AC unit. I would highly recommend them to anyone!

    - Scott W.

  • Knowledgeable and Fair
    Wonderful service!!! Called for consultation and they came the same day to evaluate the heating system. They also did an excellent job with the installation- very efficient!! I would highly recommend them to anyone!!

    - Diane R.